Refund & Cancellation Policy

Last updated: October 06, 2025

This page describes the refund and cancellation policy for online fee payments made to S.D. Girls Sr. Sec. School, Karnal.

1. General

All fee payments made online are final and non-refundable except in the following exceptional situations which will be considered by the school management on a case-by-case basis:

• Duplicate payment due to technical error.
• Payments made for a student who is not enrolled (clearly proven).
• Any other genuine reason accepted by school authority.

2. How to request a refund

If you believe you are eligible for a refund, please contact the school office with the payment receipt number and supporting proof. The school will investigate and may coordinate with the payment gateway (Razorpay) if necessary.

3. Processing time

Refund requests usually take 7–14 working days to process (depending on the bank and payment gateway). The refunded amount will be returned to the original payment source.

4. Contact

For refund requests and queries, contact:
S.D. Girls Sr. Sec. School, Karnal
Phone: 0184-4043287
Email: sdgsssknl9163@gmail.com

Note: This is the school's standard refund policy for online fee transactions. The school reserves the right to amend this policy.